Premier Client Service Manager - Amegy Tower/ Houston, TX
- 📁
- Private Banking
- 💼
- Amegy Bank
- 📅
- 071096 Requisition #
At Amegy Bank, everyone counts! Your contributions are valued, and everyone is given the opportunity to grow in their career. We’re committed to doing the very best for our customers, our communities, and our employees.
We are seeking a dedicated and experienced Premier Client Service Manager-MLO to lead our team in providing exceptional banking services to our high net worth clients. This role involves managing a team responsible for all routine banking servicing needs, including the opening and maintenance of depository services and other bank products.
Key Responsibilities:
Manage and oversee the establishment of depository accounts, ancillary services, deposit transfers, and wire transfers.
Ensure staff performs basic service transactions such as address changes, check orders, ATM card issuance/activation, loan payments, account balance inquiries, and stop payments.
Monitor and review adherence to existing policies and procedures, consulting with staff, management, and compliance to recommend changes and approve exceptions.
Establish goals for cross-sell opportunities while ensuring client banking objectives are met.
Assist staff and other bank departments with researching client issues and ensuring timely resolution.
Responsible for staff and performance management.
Perform other duties as assigned.
Qualifications:
Requires a college degree and 4+ years experience in banking or other directly related experience. A combination of education and experience may meet requirements.
Advanced knowledge of banking, regulatory requirements, and capability to do the work of the group.
Ability to set and maintain high quality work standards.
Ability to lead a group.
Ability to deal effectively with people in various job capacities.
Excellent problem solving and communication skills.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products
This position will be open until filled.
Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.
It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.
Click here to view our EEO Statement.
Click here to view applicable Federal, State and/or local employment law posters.
If you have any technical issues while completing the application, please first try these troubleshooting steps. If you continue to have issues, please reach out to us at careers@zionsbancorp.com.