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Risk Management
Enterprise Services
060153 Requisition #

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.


With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.


Operational risk is inherent in all bank products, services and activities, and the effective management of operational risk is a fundamental element of effective enterprise risk management. The Operational Risk Oversight (ORO) department within Operational Risk Management, a second line of defense function, is hiring a new team member. ORO engages with the first line of defense to independently identify and assess operational risks and report the results to leadership, management committees and the Board.



The Operational Risk Officer builds relationships with team members and leadership of key oversight areas and provides routine review and challenge of governance, processes and controls surrounding daily operations, change management and new initiatives. The role requires an ability to perform targeted audit style testing and critical analysis to develop sound conclusions and observations, as well as raise issues to management where improvement is needed.


Specific responsibilities include the following:


  • Work closely with key stakeholders to ensure alignment with the Bank’s risk appetite.
  • Perform targeted (deep dive) reviews, including detailed testing and critical analysis, to understand processes and controls, identify operational risk and assess risk mitigation.
  • Review and challenge first line of defense governance documents, policies, procedures and reporting to ensure management has identified and addressed operational risk.
  • Provide support and guidance in the development and implementation of key controls, key risk indicators and reporting.
  • Perform issue/observation analysis related to regulatory concerns, audit findings and self-identified issues.
  • Review significant operational risk events and associated post event reviews, as needed.
  • Perform quarterly control testing validation activities to ensure all key controls are identified, challenged and properly tested.
  • Perform quarterly risk assessment to assess the effectiveness of risk management activities and the control environment and assign a control rating.
  • Publish quarterly opinion memos to communicate effectiveness of risk management and control activities and report on deficiencies and related mitigation activities.
  • Develop and deliver periodic risk reports to senior and executive management.
  • Develop and implement applicable risk training, as needed.




  • Requires a bachelor’s degree and 6+ years of risk management, auditing, compliance, legal/regulatory, finance or other directly related experience.
  • Strong interpersonal, critical thinking, problem resolution and analytical skills required.
  • Must have excellent presentation and communication skills, both verbally and written.
  • Ability to effectively build relationships, work on cross-departmental teams and engage with senior management.
  • Experience working with banking applications, processes, procedures and controls.
  • Working knowledge of credit underwriting, origination, servicing and/or portfolio management or strong digital banking and/or treasury management experience is preferred.
  • A combination of education and experience may meet qualifications.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, military service, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state or local law, including but not limited to genetic information of employee or family member.


It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.


Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.


Click here to view our EEO Statement.


Click here to view applicable Federal, State and/or local employment law posters.

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