Technology Product Manager

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

We are seeking a Technology Product Manager to join the Zions Bancorporation Innovation Lab. The Product Manager is responsible for overseeing and guiding a portfolio of innovative products and experiments from ideation to proof-of-concept and scalable launch. This role collaborates with emerging technology partners, internal business units, and engineering to build and refine our product roadmap, ensuring the successful delivery of strategic initiatives that solve real user problems. The Product Manager will lead dynamic, cross-functional teams, own the product lifecycle, and drive progress against ambitious timelines while interacting directly with senior business and technology leaders. This position is pivotal in championing a culture of innovation, defining the scope of Minimum Viable Products (MVPs), and ensuring that product increments yield valuable user insights and learnings. This role will also track, analyze, and communicate product KPIs and the potential impact of the innovation portfolio, functioning as a key point of contact for all product initiatives.

Responsibilities:

• Define and drive the product vision, strategy, and roadmap for a portfolio of innovation initiatives and proof-of-concepts.
• Collaborate with engineering, design, business units, and external partners to develop, prioritize, and manage the product backlog.
• Lead multidisciplinary squads in a fast-paced, experimental environment, delivering customer value iteratively through Agile methodologies.
• Directly interact with senior leadership and executive sponsors to communicate product progress, user feedback, and strategic insights.
• Define the scope, objectives, product requirements (PRDs/user stories), and success metrics for new products and experiments.
• Develop and maintain product release plans to ensure alignment with strategic business priorities and customer needs.
• Own product KPIs, tracking and analyzing user data and experiment results to iterate on features, resolve issues, and identify new opportunities.
• Assess and mitigate risks associated with new technologies, business models, and product-market fit.
• Lead, mentor, and inspire cross-functional team members; other duties as assigned.

Qualifications:

• Executive Presence: Proven ability to create high-impact presentations and confidently present product strategy to executive stakeholders.
• Strong customer empathy, decision-making, problem-resolution, and client relationship skills.
• Experience with AI and integrating emerging technologies into product offerings.
• Expert knowledge of product management practices, including agile methodologies, lean startup principles, customer discovery, and tools for managing product pipelines.
• Exceptional strategic thinking, market analysis, and change management skills, with a high tolerance for ambiguity.
• Excellent cross-functional leadership, coaching, interpersonal, and communication skills, both verbal and written.
• Ability to identify, analyze, and resolve complex product issues in a fast-paced, experimental environment.
• Expert prioritization, negotiation, and facilitation abilities; comfortable working with a high degree of autonomy.
• Advanced working knowledge of emerging technologies, innovation frameworks, and design thinking.
• May lead or train lower-level staff.
• 6+ years of experience in product management, with a focus on technology, innovation, or software development.
• Requires a Bachelor's in Business Administration, Computer Science, Information Systems, or a related field.

Work Location:
This position will be a hybrid work schedule (3 days a week in office) at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Benefits:

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products