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Human Resources & Training
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Enterprise Services
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059463 Requisition #

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.

 

Zions Bancorporation is currently seeking a Corporate Trainer to lead new employees towards successful integration into their enterprise job functions. Zions Bancorp and California Bank & Trust prides itself on creating California’s best banking relationships and to do this we must continue to build and educate a team of intelligent contributors who can add value to our clients’ businesses and build deep roots in the communities we serve and our Trainers are an instrumental part of doing this. 

Position Responsibilities:

 

  • Conducts ongoing training sessions for enterprise retail job functions, which includes systems, products, processes and procedures, and effective needs-base selling training courses and programs.
  • Facilitates face to face training and virtual led training, as well as taking on other roles required in the virtual environment.
  • Maintains training calendar that incorporates local and organizational wide sessions.
  • Takes responsibility for ensuring all training rooms/venues, equipment and other requirements are reserved and/or canceled based upon training needs.
  • Assists with assessing associate onboarding training effectiveness.
  • Maintains records on all training provided.
  • Tracks, measures, and evaluates the progress and performance of those involved in the training courses.
  • Selects and/or develops teaching aids and facilitator reference material as required.
  • Builds and maintains effective working relationships with internal stakeholders through consistent communications and responsiveness.
  • May include some travel to Los Angeles and Oakland training facilities.
  • Other duties as assigned.

 

Qualifications:

 

  • Requires a high school degree and 2+ years of experience in training methods and practices, writing, communications development or other directly related experience.
  • Some college and experience in course development preferred.
  • Banking background preferred
  • Solid knowledge and/or hands on experience with bank teller and new accounts procedures
  • A combination of education and experience may meet qualifications. Working knowledge of training techniques, practices and methodology.
  • Knowledge of organizational learning, training programs, employee training, and facilitation.
  • Strong customer service, problem solving, analysis and communication skills, both written and verbal.
  • Solid presentation and people skills.
  • Must have good understanding of technology, time management and effective communication skills, both verbal and written.
  • Ability to conduct and facilitate training courses.
  • Ability to evaluate, track and analyze training effectiveness.

 

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, military service, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state or local law, including but not limited to genetic information of employee or family member.

 

It is Zions’ policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

 

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site.  You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7628.  Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

 

Click here to view our EEO Statement.

 

Click here to view applicable Federal, State and/or local employment law posters.

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